KLAUS'S LIFE MOTTO
"Learn from the past, live today and plan for the future."

Klaus Sentker

Senior Partner and Chairman of the Board

“Leadership is about asking how can we do better for our people and clients?”

Klaus brings almost 40 years of experience working in retail and delivering large-scale business transformation programs for retailers in Europe, Russia, the US, Asia, and South America. He spent more than 20 years working in retail, building a deep understanding of the retail business from time spent in field level operations, purchasing, marketing, general management, and as CIO of a retail organization. In an advisory role, Klaus has worked with leading retailers across the globe. A founding partner of Retail Consult, Klaus’s extensive leadership experience has guided the company to continuous year over year growth. 

Paulo Silva

Senior Partner and CEO

“Retail is the epicenter of changing technology. Our job is to help our clients successfully make that change.”

Working with retailers across the globe, Paulo brings over 25 years of experience working to deliver technology-based retail transformation projects.  Paulo has lived the evolution of technology and has deep experience from implementing Oracle Retail and ERP solutions to custom software development, package implementation and integration across a variety of technology platforms. His client work spans a broad range of retail subsegments.  Paulo also has extensive experience running large, globally-based consulting organizations.  A founding principle of Retail Consult, Paulo helped to build the company from 15 people to the current organization.  

PAULO'S LIFE MOTTO?
"If it is to be done. Do it right."
SILVIA'S LIFE MOTTO?
"Where there is a will, there is a way."

Silvia Gomes

Senior Partner, VP Sales Europe, Attractiveness, Knowledge & Business Compliance

“I want to make clients successful by always looking for continuous improvement.”

A founding partner of Retail Consult, Silvia has over 25 years working with global retailers using technology for business transformation. She has extensive experience with a wide range of retail business functions including planning and retail optimization, supply chain management, logistics, merchandising management, store systems, and retail intelligence.  She combines her retail business acumen with technology implementation experience that includes both Oracle Retail and custom-developed solutions. Silvia has worked with global retailers in fashion, food, electronics and sports.

William D. Carslay

Senior Partner

“I am always looking for ways to improve client service and to create an environment that allows innovation and change to flourish.  I do this by encouraging all people to put the customer first through adopting their perspective.”

Working in the US, Central and South America, and EMEA. Bill brings a global perspective combined with over 32 years of experience of providing consulting services across a broad range of industries including retail, communications, high tech, travel, and transportation services.   Bill has extensive experience in the software development lifecycle, software package implementation, and software integration. In addition to his role in the leadership of Retail Consult, he works with customers to develop and deploy retail technology solutions.  Bill brings a range of retail experience to his customers including grocery, fashion, home improvement, and pharmacy.

WILLIAM'S LIFE MOTTO?
"Make every day count."