IT Support Specialist

We are currently seeking for an IT Support Specialist to join our Internal Support team.

Job Description:
  • Architecture/Design, Commissioning/Deployment, Maintenance and support of new and existing ICT Systems, network infrastructure and Internal applications.
  • Full cycle Internal applications management.
  • Assess business ICT requirements and recommend new solutions or enhancements to current systems.
  • Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
  • Assure operation and security of the organization’s ICT Infrastructure and Solutions.
  • Lead providers and partners support troubleshooting engagement to grant timely and effective issue resolutions.
  • Ability to propose, document and maintain policies, procedures and processes, regarding organization's ICT systems and security governance.
  • Team work and knowledge resource provision for co-workers.
  • Establish and maintain a positive, productive relationship with all co-workers.
The candidate should match the following profile:
  • University degree in Information Systems, Information Technology, Systems Engineering or similar.
  • Experience with LAN/WAN networking technologies (routing, switching, WiFi, VPN, etc).
  • Experience with both client and server hardware/software;
  • Experience with multiple Operating Systems either end-user or server oriented (Microsoft, Linux, etc).
  • Experience managing Internal Applications.
  • Experience with Storage and Virtualization Technologies.
  • Experience with Security Technologies (Firewall, Anti-virus/malware, SIEM, Events logging analysis, etc).
  • Microsoft Active Directory Services.
  • Datacenter ecosystem management and support experience.
  • Strong analytical and troubleshooting/problem-solving skills.
  • Ability to work well within a team;
  • Availability to travel;
  • Proficiency in English language. (Spanish is a plus);
This job offer is excellent for a skilled and experienced consultant willing to experiment new challenges, to become part of a daring and ambitious team, and to benefit of a competitive benefits package. If you think your profile matches our demand and you’d like to take a step further in your career, apply to this job offer submitting your CV through the form or by email to: jobs@retail-consult.com

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