IT Support Specialist

We are currently seeking for IT Support Specialist to join our Internal Support Team.

Job Description:
  • Architecture/Design, Commissioning/Deployment, Maintenance and support of new and existing ICT Systems, network infrastructure and Internal applications;
  • Full cycle Internal applications management;
  • Assess business ICT requirements and recommend new solutions or enhancements to current systems;
  • Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions;
  • Assure operation and security of the organization’s ICT Infrastructure and Solutions;
  • Lead providers and partners support troubleshooting engagement to grant timely and effective issue resolutions;
  • Ability to propose, document and maintain policies, procedures and processes, regarding organization's ICT systems and security governance;
  • Team work and knowledge resource provision for co-workers;
  • Establish and maintain a positive, productive relationship with all co-workers;
 
Requirements:
  • University degree in Information Systems, Information Technology, Systems Engineering or similar;
  • Experience with LAN/WAN networking technologies (routing, switching, WiFi, VPN, etc);
  • Experience with both client and server hardware / software;
  • Experience with MS Windows and Linux Operating Systems;
  • Experience managing software deployment;
  • Experience with Storage and Virtualization Technologies;
  • Experience with Security Technologies (Firewall, Anti-virus/malware, SIEM, Events logging analysis, etc);
  • Microsoft Active Directory Services;
  • Datacenter ecosystem management and support experience;
  • Strong analytical and troubleshooting/problem-solving skills;
  • Ability to work well within a team;
  • Availability to travel;
  • Proficiency in English language. (Spanish is a plus);
If you think your profile matches our requirements and you are looking for an experience that offers opportunity, growth, balance, and a feeling of value, apply to this job submitting your CV through the form or by e-mail to: jobs@retail-consult.com

Application